Need your order sooner than the stated lead time? Call us and we’ll tell you honestly what’s possible.
Promotional Products

Promotional Products
That Build Brands

Clear pricing. Clear lead times. No surprises.

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How it works (if you want to know)

A calm, predictable process

Designed so you stay in control — and nothing becomes a surprise.

Order confirmed
You get a reference straight away, so everything is tied to one place.
Artwork prepared by us
We set sizing and placement for the print method — and confirm it’s ready.
Proof for your approval
We don’t proceed until you’re happy with the proof.
Your control point: you see exactly what will be produced.
Collaborative: we revise it with you until it’s right.
Simple rule: no approval, no print.
Production begins (after approval)
Once approved, your lead-time window starts — predictable, not rushed.
Dispatch + tracking
We send tracking when it leaves production so you can follow delivery easily.

Questions?
We've Got Answers.

Here are the key things customers ask before ordering.

Standard delivery typically takes 5-7 working days from artwork approval. We also offer express services for urgent orders:

  • Express (3-5 days): Available on selected products
  • Super Express (24-48 hours): Limited range, subject to availability

Delivery times may vary depending on the product, customization complexity, and your location. We'll provide an accurate timeline when you place your order.

Yes, absolutely! We'll send you a digital proof showing exactly how your branding will appear on the product before we start production.

You'll be able to review:

  • Logo placement and sizing
  • Color accuracy
  • Text and design layout

Production only begins once you've approved the proof. We offer unlimited revisions until you're 100% happy with the design.

Our minimum order quantities vary by product, but we specialize in low MOQs to make promotional products accessible for businesses of all sizes:

  • Pens & small items: From 50 units
  • Bags & apparel: From 25 units
  • Drinkware: From 48 units
  • Tech products: From 25 units

Look for the "Low MOQ" badge on product pages for our lowest minimum options!

Yes! We offer flexible payment options for business customers:

  • 30-day payment terms for approved accounts
  • Card payments (Visa, Mastercard, Amex)
  • Bank transfer
  • Purchase orders accepted

To set up an account with invoice terms, simply register as a business customer and our team will review your application within 24 hours.

Absolutely! Reordering is quick and easy:

  • We keep your artwork on file for 12 months
  • No setup fees on exact reorders
  • Faster turnaround since your design is approved
  • Access your order history in My Account

Simply log in, find your previous order, and click "Reorder" — we'll handle the rest! You can even adjust quantities or colors if needed.

Yes! We offer free blank samples on most products so you can check the quality before ordering:

  • Free blank samples: Available on request for registered customers
  • Branded samples: Available for a small fee (credited back on full orders over £500)
  • Sample packs: Curated product selections for events or campaigns

Request your free samples or speak to our team on 01376 509092 to discuss your needs.