Need your order sooner than the stated lead time? Call us and we’ll tell you honestly what’s possible.
Promotional Products

Promotional Products
That Build Brands

Clear pricing. Clear lead times. No surprises.

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How it works (if you want to know)

A calm, predictable process

Designed so you stay in control — and nothing becomes a surprise.

Order confirmed
You get a reference straight away, so everything is tied to one place.
Artwork prepared by us
We set sizing and placement for the print method — and confirm it’s ready.
Proof for your approval
We don’t proceed until you’re happy with the proof.
Your control point: you see exactly what will be produced.
Collaborative: we revise it with you until it’s right.
Simple rule: no approval, no print.
Production begins (after approval)
Once approved, your lead-time window starts — predictable, not rushed.
Dispatch + tracking
We send tracking when it leaves production so you can follow delivery easily.

Questions?
We've Got Answers.

Here are the key things customers ask before ordering.

Your delivery date is made up of two parts: production + delivery.

  • Production time is shown on each product page and starts after artwork approval.
  • Delivery is typically 1–2 working days after dispatch for most UK addresses (tracked where available).

If you have a deadline (e.g. an event), tell us and we’ll confirm what’s realistic and the fastest options available for that product.

Yes, absolutely! We'll send you a digital proof showing exactly how your branding will appear on the product before we start production.

You'll be able to review:

  • Logo placement and sizing
  • Colour accuracy
  • Text and design layout

Production only begins once you've approved the proof. We can make changes before you sign it off.

Usually, yes — but it depends on the product and print method.

  • Mixed colours / sizes are often fine as long as you meet the product's overall MOQ.
  • Multiple designs may be possible, but can add extra setup time/cost (because each design needs its own artwork setup).

If you tell us what you’re trying to do, we’ll confirm the best (and most cost-effective) way to structure it.

Yes. We offer flexible payment options for business customers:

  • Card payments (Visa, Mastercard, Amex)
  • Bank transfer
  • Invoice terms for approved accounts

To request invoice terms, email us at sales@myimprint.co.uk and we’ll review it on a case-by-case basis.

Note: We don’t currently accept purchase orders, but we plan to add this in the future.

Absolutely! Reordering is quick and easy:

  • We keep your artwork on file for 12 months
  • We’ll still send a fresh proof for approval before production, even on reorders